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LEAVING HOME? NO, JUST GET OUT OF THE HOUSE TODAY

Leaving home is a life event? Not so much after the first time, whether it was leaving for college, the Army, or a first apartment. When baby boomers leave home what they’re doing is leaving their house. So when did leaving the house become such a big deal? Maybe right after some important study says […]

HELPING OTHERS DO THEIR JOB?

Helping others has always been a trend. We are remembered if we help others and you want to be remembered don’t you? Remembered for more than your stunning good looks and colorful repartee? Be helpful. But not too helpful. There is a standard, after all.

MADE IN FOR THE WIN

Made In cookware made it to my house in a roundabout way. When I called customer service there was nothing roundabout about it. I was left wishing every exchange could be so welcoming. Here’s how it went:

MY INTUIT REFUND EXPERIENCE, AUGUST 18, 2025

If you’ve never asked for an Intuit refund, keep reading. If you have asked, and you’re still waiting, don’t give up. There’s hope, still hope. Today, hope is named Madison in Virginia. Who?

QUICKBOOKS SOLUTIONS, AND THEN SOME

Quickbooks solutions are what I signed up for to solve my problem. My problem? Being out of date, backward, and silly about accounting practices. The Solution? Automate, modernize, embrace the vision of that future. I’m all in, but for . . .

HOLDING TIME IS LESS THAN YOU THINK

Holding time is what you get from some customer service calls. It usually comes with some weak jazz music that cuts out and starts over. You’ll get your hopes up in the extra moment it starts over like ‘finally someone is answering.’ But no, more wait time jazz.

THE NON-BLOG BLOG REPORT

One of my non-blog blog readers had something to say, which is nice. They liked the travel posts from England better than the current production. We ended with a promise to get together and share half-lies, speculation, and innuendo. I like the plan because I like good readers with a lively opinion.

BROKEN BLOG REPORTER

Who’s got a broken blog? Who breaks their blog and gets more traffic as a result. It’s a sad yet funny story. Beginning with the name change from BoomerPdx.

HGTV ACCUSATIONS BY TIKTOKERS? UH OH

HGTV accusations by anyone is a surprise around here. My wife is a fan, so that makes me a fan since we’re married and like spending time together. All I’ve ever seen are happy ending, which is quite a change from one of ‘our’ other favorite shows: Law & Order: SVU. The difference between the […]

CUSTOMER SERVICE BLOGGER: WHAT’S YOUR PROBLEM?

“Customer service calls may be recorded for training and accuracy.” That’s fine, I’m recording too. But I’m not, I just say that to myself when I hear the recorded message before getting help. You can say it to yourself while you read this: