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A SLIGHT MISUNDERSTANDING AT BURGER KING

With the usual misgivings, I pulled into the Drive-Thru at the nearest Burger King for a Junior Whopper, extra tomato, light mayo. For me, I got #5 on the menu. From Google AI:   Expect to pay roughly $12-$13 for a standard Two Cheeseburger Meal (two burgers, fries, drink)   I paid whatever was posted. […]

HOLDING TIME IS LESS THAN YOU THINK

Holding time is what you get from some customer service calls. It usually comes with some weak jazz music that cuts out and starts over. You’ll get your hopes up in the extra moment it starts over like ‘finally someone is answering.’ But no, more wait time jazz.

CUSTOMER SERVICE BLOGGER: WHAT’S YOUR PROBLEM?

“Customer service calls may be recorded for training and accuracy.” That’s fine, I’m recording too. But I’m not, I just say that to myself when I hear the recorded message before getting help. You can say it to yourself while you read this: