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ALASKA AIRLINES PROMISE COMES THROUGH

An Alaska Airlines promise is different than Hawaiian Airlines. How different? Alaska sent a refund check this week, a refund Hawaiian couldn’t find a way to make. What’s the big difference? First with Alaska:

MODERN TRAVEL BY THE NUMBERS

Modern travel is a miracle, the sort of miracle too many ignore. Even thinking about the logistics makes me want to never leave the garage. Somehow it all hooks up, but when it doesn’t, doubt creeps in. Doubt and travel are not good companions.

INVISIBLE BEAUTY: WHAT WE DON’T SEE

Invisible beauty is all around when I take a walk with my favorite. From the lattice-like leaves of a tiny plant, to clouds, to Mt. Hood, it’s all around for the taking. One of our walks goes past a rosemary bush that needs more trimming than the owner can do, and we love rosemary chicken, […]

CAPITAL ONE vs SANTREESE S. KNIGHTEN, CHASE BANK

I nominate Santreese S. Knighten for customer service professional of the year. From her work as a Chase Bank personal banking officer she showed what it means to take the extra step with a Capital One fraud case. You probably make the right calls when you travel? Get the mail stopped, the paper delivery put […]

TWO GYM HACKS TO STAY ENGAGED IN LOVE AND WORK

A gym rat lady brought her son in for a workout. He lasted one visit. His excuse? He didn’t like the layout, the people, and the idea of his mom watching over him. Too many times we boomers start something, then put it down for the same vague reasons. Regarding gym-time, the results are the […]