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INSTITUTIONAL MEMORY FADES WITH NEW TEAM

August 27, 2025 by

I’m a fan of institutional memory, the part that solves nagging problems that don’t go away on their own. Unfortunately, the people who hold it can be a part of the problem. In small business, the new fixer comes in with knowledge gained in a good school, and experience from the last job they fixed, […]

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Coaching For Best Business Practice Bottom Line

September 12, 2018 by

    I’ve heard a Russian saying about production workers: “We pretend to work, they pretend to pay us.”   It probably sounds funny in Russian. In America workers who pretend to work usually find other jobs.   Small business owners know their bottom line better than anyone. Whether they know a trade or mastered […]

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