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CUSTOMER SERVICE BLOGGER: WHAT’S YOUR PROBLEM?

April 8, 2023 by

“Customer service calls may be recorded for training and accuracy.” That’s fine, I’m recording too. But I’m not, I just say that to myself when I hear the recorded message before getting help. You can say it to yourself while you read this:

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CARDIAC REHAB FOR THE RELUCTANT AT HEART

December 23, 2021 by

Cardiac rehab first response? “Not for me, thank you very much.” Second response? “I looked around, it’s nice. But no, I’m good.” Third response? This post is dedicated to the hardworking men and women of Legacy Meridian Park Hospital Cardiac Rehab. You do good work. And then some. First, about the work:

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GOOD MEDICINE FOR HARD TIMES

November 10, 2021 by

Good medicine comes in many flavors. When it works the way it’s supposed to, the struggle to deliver is worthwhile. However, the struggle to deliver is never ends. Everyone has feelings about good medicine, starting with, “Is it good enough?”

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