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EFFECTIVE COMMUNICATION USES GOOD MANNERS

November 8, 2023 by

Manners matter, good manners, if your aim is for effective communication. Steady eye contact and active listening nods and acknowledgment are part of the deal, but don’t stare unblinking like a psycho. Also, “Yup, yup, yup,” and “okay, okay, okay,” are not examples of active listening. Unless you do it ironically, but only if you’re […]

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